Education Rights for Families

Technical Assistance

Education Rights for Families

Who Benefits from Community Benefit Agreements?

Urban Investigations

Who Benefits from Community Benefit Agreements?

Meet the Gun Laws

City Studies

Meet the Gun Laws

¡El poder de prepararse!

Public Access Design

¡El poder de prepararse!

Predatory Equity

Making Policy Public

Predatory Equity

How Can I Improve My Park?

Making Policy Public

How Can I Improve My Park?

Print Jwenn Yon ti Eklèsisman Sou Dwa Ou Genyen Parapò Ak Sèvis Piblik Ou Yo

A final termination notice. The heating bill that’s four times what it was last month. A summons to court to meet with Con Ed. In all of these situations, you have rights—and there are resources available to New Yorkers who struggle to pay their utility bills. These consumer rights and programs are especially important for low-income people across New York State, who often have to choose between paying their utility bills and basic necessities like rent, food, medication, and school supplies. But consumers are often unaware of the rights they have to keep their essential electric and gas service. 

That’s why CUP, Public Utility Law Project (PULP), and designer Hanna Kim teamed up to create Shine A Light On Your Utility Rights, the first guide to illustrate utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

You can get your English copy here, or your Spanish copy here.

The Public School Avengers

Urban Investigations

The Public School Avengers

A Fair Chance

Making Policy Public

A Fair Chance

Block Party

City Studies

Block Party

New School on the Block

City Studies

New School on the Block

Not on Our Watch!

Making Policy Public

Not on Our Watch!

Making the Grade

Urban Investigations

Making the Grade

Social Security Risk Machine

Making Policy Public

Social Security Risk Machine

Bottled Up

City Studies

Bottled Up